Titan — Faulty product

Address:

Maharashtra

Dear Sir,

This refers to new automatic wrist watch modelNo 9274 SL 02 purchased by me in your on 04/08/2011 from your ghatkopar showroom in mumbai.

Its has been extremely unsatisfying experience for me after purchasing a Automatic watch worth Rs. 12500/-. The watch started having issues from day 1 and has never worked well till date.
It either stops or runs late even after winding and wearing on daily basis.

I have already sent it once to the company show room for servicing which took around 10 days and the results are still the same. Ghatkopar being at least 1 hour of distance from home it is not possible to every time go there and getting the watch repaired.

It was extremely upsetting when one purchase a goods from brand like TITAN and has to go through such experience.I would request look in to the same and either replace the watch or refund my money.

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Warm Regards,

Uday Shah
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