Address: | Thiruvananthapuram, Kerala |
I got a bitter experience on the so called "Raga" watch which i purchased from Noida sector -18 Titan Showroom for my wife ,everything was there including warranty for the gold plating...but it stopped working after 4 months..i showed it in Titan service centre Trivandrum,they changed the watch machine entirely free of cost(they need to as it was under guarantee period)..but after 2 weeks again it stopped working...
What kind of quality assurance is given by titan for its such a Luxury brand!!!!!!!!1 Was this information helpful? |
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve