[Resolved] Titan — Titan watch repair | |||
I took my titan watch to a service centre(S.S.Times) located in Nungambakkam.They checked and told me that water went inside the watch and so it needs to be repaired.I told them that ill bring it later and left the shop.After a few days I went to another Titan service centre and showed the watch.They checked and informed me that some screws inside the watch were missing and told to check in the shop where i gave the watch earlier.But the people in Nungambakkam service centre told me that they never took anything.How can they do this in an authorised titan service centre.Kindly do the needful. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve