Address: | Thiruvananthapuram, Kerala |
MY TITAN WATCH BOUGHT ON 25/07/2010(MODEL:NEBULA DESIGN 9210SL01) STOPPED WORKING IN OCTOBER 2010.IT HAS EXTENDED WARANTY PERIOD. TITAN WATCH CARE CENTRE PERSONS TOLD THAT MACHINE INSIDE THE WATCH NEEDS TO BE REPLACED ON 31/10/2010( COMPLAINT NO-1010AS1191B1510). BUT NO RESPONSE FROM THEM SINCE THEN AND THE WATCH IS LYNG IN THE SERVICE CENTER. WHENEVER I ENQUIRE ABOUT THE STATUS OF REPAIR, NO PROPER ANSWER(NO REPLACEMENT IS AVAILABLE). PLEASE DO NEEDFUL
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Titan Watch Company — Defective Machine
I have purchased a ladies Titan Raga(L) wrist watch TITAN (2) W.D Golden having m-no.-23244AB on[protected] from M/s Golden watch & Electronics 120A, Raja S.C.M. Road, Garia, Kolkata-700047 vide Cash Memo No. 45395. The watch defective from the very begining and now and then being stopped for which the Vendor finally taken back the same on[protected] for taking necessary care by the Company and the same was scheduled to be delivered as early as possible but latest by[protected]. On[protected], the Vendor informed me that the same is yet to be delivered by the Company, however they promised that within 7th of December,10 the delivery is assured.As you agree Titan Raga series wrist watch is costly and should give best service. But the purchased watch may have some inherent defect and therefore need replacement.
Please inform the Manufacturer and the Vendor for taking remedial action early otherwise I will have no other alternative but to go to the Consumer Court for redrressal.
Thanking You,
CA S.R. Bhattacharyya
Mobile No. [protected]