Titan Watch — Damaged piece ,Service not good

Dr. Pankaj m shrimali

from Bengaluru, Karnataka

Address:

Ahmedabad, Gujarat

I perches titan watch at panchwati titan show room.The cost of the watch is 7500.Whiten a year three times watch stopped.After I kept it at the service center for one month.Service is not available at show room so another titan show room at c g road I kept it.I had gave more money for extra one year service.Changing of the cell was include.This service is not available at c g road.It is only at panchwati show room.As a coustemar I feel that the approach at service centers is not good.I do not purchase another titan watch.

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Titan Company Customer Care

from Pune, Maharashtra

Verified Support

Dear Dr. Pankaj M Shrimali,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve