[Resolved]  Titan Watches — STEALING OF ORIGINAL PARTS IN AUTHORISED SERVICE CENTRE

Address:

Gwalior, Madhya Pradesh

SIR,I BOUGHT A TITAN RAGA WATCH FROM TITAN SHOWROOM IN DINDAYAL CITY MALL IN GWALIOR LAST YEAR .MY WATCH MODEL NO IS N2463YM02.AFTER ONE WEEK WATCH STARETED IRREGULAR RUNNING.I WENT TO THE SAME SERVICE CENTRE CUM SHOWROOM.THE PERSON TOLD ME TO COME ONE DAY LETTER.AFTER ONE DAY HE TOLD ME THAT BATTERY WAS FAULTY AND HE HAS REPLACED THE BATTERY.BUT AGAIN THE SAME PROBLEM EXIST.NOW,AGAIN I WENT TO THEM LAST MONTH AND TOLD ABOUT THE WATCH.HE OPENEND THE WATCH IN FRONT OF ME AND ACCUSED ME THAT I HAVE GIVEN THIS WATCH TO LOCAL SHOPS FOR REPAIR AS THE BATTERY AND FEW PARTS WERE NOT ORIGINAL.HE REPARIED BUT TOOK 215 RUPEES FROM ME.I WANT TO ASK THAT WHY WILL PAY A SINGLE PENNY AS MY WATCH IS UNDER WARRANTY.AND I AM SURE THAT MY WATCH PARTS WERE STOLE ON THAT SERVICE CENTRE.I WANT THAT AUTHOURITY SHOULD TAKE SOME ACTION AGAINST THAT SHOWROOM OR ITS DEALER. THANK YOU. PLS REPLY ME AT [protected]@YAHOO.COM AFTER TAKING ACTION.