Titan Watches — WATCH NOT WORKING | |||
I bought a watch from TITAN. Its not been a year and it has been repaired twice and again it has stopped working again. I have mailed thrice in its consumer care but there is no revert from that side. I want my watch to be replaced as soon as possible. Is this the way TATAs work, I thought it is such a reputable organization but I have got a huge disappointment. I hope my watch gets replaced soon. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Amrit Kaur Sethi,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
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TITAN — not working
I Sumit Rajput had purchased a titan watch model1955SM01 on 29th November 2011 and since then its not working properly and the time it displays is not correct, kindly replace my watch or refund me my money, provide me with the solutionplace of purchase-G-17, Sec-18 Noida(World Of Titan)