[Resolved]  Touchnet — Extra Fees demanded by the employee

Address:Gurgaon, Haryana

It is to inform you that i have taken an internet connection in gurgaon power grid colony sector-46.I previously had the 15 day plan but due to more work i took unlimited plan of Rs.399 .However i made the cash payment of 1 month i.e.12 july 2011-12 august 2011 when the employee of touchnet came to my house.As i am working in one of the school in gurgaon, the employee of touchnet would have come to my house to take payment of another month but due to school hours it might be locked.He again came to my house on 02 september 2011 and demanded 90 rupees extra as his compensation and also complaining and threatening about the disconnection of internet services.I turn him out of my house.
So, the consumers are being harrassed in various ways as i would like to ask that i use the internet and pay for it. if somebody come to my house without informing than it is not my fault to pay compensation.
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Aug 13, 2020
Complaint marked as Resolved 
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this company people have bad attitude. Not at all a good customer services.
I just called Touchnet for a new connection. This guy called Faizal picked up my call and starting telling about the company. I told him I have gone through all these details on http://www.touchnetindia.in/. I asked him for any one customer reference so I can take a feedback on services. This guy said this is not fair and hanged up the phone while i was still talking. Well, it says it all. Thank God for letting me know this before I paid for the connection. STAY AWAY FROM TOUCHNET INDIA.
worst connection, speed is just ok but customer care services are worst.Don't go for touchnet, i have used it and i am not at all satisfied with its services

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    Gurgaon
    Haryana
    India
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