[Resolved]  Toyota Corolla (Infinium Toyota) — Gear Shift problem and wrongly sold product

Before 1 month i called the dealer (Only 1 dealer available in city and that is why he is playing with customer). Name of the Dealer : Infinium toyota http://www.infiniumtoyota.com/

I want to buy altis but they agreed to sell me the old model of corola at good price.
I wanted to by altis but they made me fool. They also didn't gave me test ride of the corolla.
They given me the test ride of Altis.

To clear their old stock they fooled me.

I bought the old corolla and on delivery time i found that the gear shifting is very hard. I called the sales person name Ronak Patel and he insulted me by saying: Sir you dont understand. It is like that only.

I surprised as i am driving many cars and i dont know.

than i said ok may be i am wrong and than i again came back to the dealer and that time again they said nothing wrong in it.

I said when i am standing outside the car and some one shifting the gear i can hear it outside. Than they took my car for 10 min and say sir now there is no problem.

They told come after a month or 1000kms we will check again.
I went there after 850kms and one month they said the same. No problem at all.

I said i have to pull the gear very hard. but no help from them.

I call the TKM people at toyotabharat and spoke to Rupa about the same and complain.

than i got a call from Hetal who is with Customer relation at infinium toyota and shout on me how can you call them and complain this and that.

I said i am sorry i was expecting a humble voice with solution.

Is this the way to behave with your customer?

My Car Registration no is GJ1-KA-5294
CAR MFG DATE IS 042008
CAR PURCHASE DATE IS 10042009

Sales person Mr. Manoj Patel (Who has given the wrong invoice and still not helping. I paid INR 10, 10, 000.00 and got the invoice of only INR 10, 04, 000.00

I have tried to contact Mr. Ajai Jain, CEO of Infinium Toyota but they are not passing my phone to them. They are very rich and can do anything. They are just making fun out of me.
When i say anything they laugh on me.

Please help.

Contact Nos.

Infinium Toyota[protected]
[protected]@sify.com

Mr. Madhusudan - Customer Relations:
Toll Free No. :[protected],
Direct No. :+[protected]
[protected]@tkm.co.in