[Resolved]  Toyota Etios Car In India — First free service of car

Toyota Etios Car — Dealer refuse to give free service

I have purchased a Toyota ETIOS (Petrol) vide invoice no. B[protected], dated 13.04.2011 (registration No. GJ6-ED-7849) from EAST AFRICA TOYOTA, Vadodara, Gujrat, India
For availing the free servicing (10000 KM or one year whichever is less), I had tried to contact the concern dealer i.e. East Africa Toyota from where I have purchase the car, but no one attended the phone. In the mean time it is already over by one month. Recently opened, other dealer (NARMDA TOYOTA) on phone refused to do free service stating that since one year period is over we can not give the same. You may try with the dealer from where you have purchased the car.
On 12th June I have received a phone call from (NARMDA TOYOTA) asking me to get my car serviced but the same will be paid service and total expenditure will be around Rs.2500/ including labour charges. Because of no fault from my side, why I should bear this expenses?
I have sent so many e-mails in which I have shown my concern regarding the free service of my Toyota ETIOS. But no action has been taken from Toyota Kirloskar Motor Pvt. Ltd.
Please help me out so that I can avail free service for my ETIOS.
DINESH KUMAR GARG
C-201, RUTU PEARL FLATS, NR PRANAV SOC.
MANJALPUR ROAD
BARODA
Gujarat

Mobile No. [protected]

what they do for free service is not available anywhere on toyota website, whether they simply wash and handover to customer or they really do some tuning up engine or anything useful.They even do not polished plastic part.they simply told that polishing is been discontinued.Toyoto must mention that these are the routine checkups they perform at service station eg. 1--washing and policing the car...2, tuning up engine...3cleaning air filters...4 etc so that customer can check whether all functions are carried out or not to his satisfaction.