[Resolved]  Toyota Innova — delay in car delivery

Address:

Khordha, Odisha

Dear sir,
I Binod Beriwal from Bhubaneswar owner of Innova bearing no. OR02AS 0567 had given my car to Aspirit Toyota NH5, 2514, Pratap Nagri, Cuttack on 19th march 2013 for paint repair(job type PNTREP99) and was promised the dly. date and time on 31st march 2013 18:00. But till date the promised date hasnt arrived. I called them on 31st March for more than 6 times in different nos.which were given to me by the service dept. but being a lucky man i am, 7th time the phone was answered and assuring me that the car would be delivered on 2nd april. calling rhem again on 2nd april my calls went unanswered as usual. picking up my phn after calling n no. of times i was again ensured of getting my car on 4th april which again went in vein. The same procedure was repeated on 4th april an 5th april respectively. And till today i havent recieved my car with the same repitation o[censored]nanswered phn calls.
I am mentally harassed by the sevice depar,
Your action will be highly appreciated in this matter.
Regards,
Binod Beriwal
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My Job Order No. : BPJ13-00465
Phn nos. of the service dept. given to me are as follows:
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