[Resolved]  Trackon Courier Pvt Ltd. — Poor Delivery services

Address:Bangalore, Karnataka

I am very disappointed with the services provided by this Trackon courier company. This was a very urgent document couriered from Mumbai to Bangalore and so far I have not received the till the date. I tried reaching the provided telephone numbers multiple times, however no one is answering the call. Even after loggin a complain on their service center via email /phone there is no response.

Below are the details of my shifment when check on their website.
http://trackoncourier.com/Default.aspx

Status of AWB No[protected] MISSROUTE 09 Jan 2012 with MISSROUTE
==================================================
Details
FROM TO MAN. No. DATE TIME
MUMBAI AIRPORT BANGALORE [protected] 03/01/2012 23:20
BANGALORE AIRPORT REACH EXPRESS HOODY [protected] 04/01/2012 11:49
BANGALORE RO 0 09/01/2012 13:39
BANGALORE RO RAVI(K R P&MARTHALLI [protected] 09/01/2012 19:24
====================================================

Regards,
Shailesh
Cell. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Trackon Courier Pvt. Ltd — Bad customer support

I am supposed to receive parcel to Indore from Chennai, I have been trying to know the status of that parcel from last 3 days. The site is not updated.
I called up Indore office and they told me the same status as is visible on the site. On further inquiring they asked me to call to Chennai office.
The staff is very rude, it asked me twice to call after 10 min. They seem to be working in different offices which are not in the same company, I spoke to their branch manager and he said he will mail the chennai office, he can't call them and follow up with them
When I told his staff that is this the way to talk to customer, he had least shame, instead he was blunt enough to not to apologise and say that its ok if he loses a customer.
I am very much dissappointed & frustrated with the delivery service of trackon courier. I am waiting for a courier from 10th jan but yet not received. It is booked from Raxaul, Bihar and was supposed to be delivered in Bangalore but yet not received. None of the staffs are supportive and all the number provided on the courier site are not received by anybody. Why to provided the number if nobody is receiving.I have dropped a mail also which has not been replied.

I am in huge loss due to Trackon courier service. I am helpless and dont know what to do...I would never suggest in my entire life to any of my friends and relatives to use this courier service. I do not know where my courier is lying with.. If you people really address your customer complaint, please help to deliver the consignment with tracking number[protected] booked on 8th jan for Bangalore India on the name of Dr. Abhishek Gupta.

Please deliver the courier on below address
Dr. Abhishek Gupta
house no. 5, Khan Manjil
4th cross road, 3rd Main
LB shastri nagar, Khagadaspura
Bangalore
[protected]
I am very much dissappointed & frustrated with the delivery service of trackon courier. I am waiting for a courier from 10th jan but yet not received. It is booked from Raxaul, Bihar and was supposed to be delivered in Bangalore but yet not received. None of the staffs are supportive and all the number provided on the courier site are not received by anybody. Why to provided the number if nobody is receiving.I have dropped a mail also which has not been replied.

I am in huge loss due to Trackon courier service. I am helpless and dont know what to do...I would never suggest in my entire life to any of my friends and relatives to use this courier service. I do not know where my courier is lying with.. If you people really address your customer complaint, please help to deliver the consignment with tracking number[protected] booked on 8th jan for Bangalore India on the name of Dr. Abhishek Gupta.

Please deliver the courier on below address
Dr. Abhishek Gupta
house no. 5, Khan Manjil
4th cross road, 3rd Main
LB shastri nagar, Khagadaspura
Bangalore
[protected]

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