A LETTER HAS BEEN HANDED OVER TO TRACKON COURIERS AT THEIR HARDOI (U.P.) BRANCH ON DATED 26.12.2008 AND THE DOCKET NO. IS "[protected]". THE LETTER WAS TO BE DELIVERED AT "A-145 NFL COLONY VIJAYPUR, DISTT. GUNA (M.P.) APART FROM THIS CLEAR ADDRESS THE MOB. NO. [protected] WAS ALSO MENTIONED ON THE ENVELOP. SO FAR THE SAME HAS NOT BEEN DELIVER TO ME ITS ALREADY 10 DAYS OVER. I NEVER EXPECTS THAT COURIER SERVICES MUST TAKE THAT MUCH LONG TIME TO DELIVER THE LETTER.
THE MATTER HAS BEEN TAKEN UP RIGHT FROM HARDOI WHERE THIS LETTER WAS DELIVERED TO GUNA (M.P.) WHERE THIS COMPANY HAS A BRANCH. NO SATISFACTORY REPLY IS GIVEN. EVEN THEIR HEAD QUARTER SITUATED IN DELHI HAS BEEN CONTACTED ON TELEPHONE 14:30 Hrs. 06/01/09 BY ME AND THE REPLY WAS SO RUDE AND THE GENTELMAN HAS BLUNTLY REPLIED "DON'T DISTURBE US CONTACT HARDOI BRANCH AND TAKE THE ACTION AGAINST THEM WHATEVER YOU WISH. HE IS OUR FRANCHISEE WE CAN NOT ANY ACTION AGAINST HIM. WE HAVE BRANCHES THROUGHOUT THE COUNTRY BUT THE RESPONSIBILITY IS OF FRANCHISEE."
SINCE THE ENVELOP WAS CONTAINING A VERY SENTIMENTAL LETTER WHICH WAS SUPPOSED TO BE WITH ME ON NEW YEAR EVE. NON AVAILIBILITY OF THIS LETTER HAS PAINED ME A LOT AND I WAS TOTALLY DISTURBED FOR 3 TO 4 DAYS.
I REQUET & HOPE THAT I WILL GET DUE JUSTICE FROM FORUM BY TAKING THE NECESSARY ACTION WITH THE COURIER SERVICES. IT WILL BE A GOOD LESSON FOR HIM NOT TO COMMIT SUCH IRREGULARITY IN SERVICE AND BEHAVED PROPERLY WITH THE COSTUMER
THANKING YOU WITH A GREAT HOPE
FAITHFULLY YOUR'S
AMIT PANDEY Was this information helpful? | 
P S Sawhney
Consignee.