[Resolved]  Trackon Couriers — Loss of courier item

Address:

Allahabad, Uttar Pradesh

I had bought a brand new pair of puma shoes from myntra worth Rs 4499/-. Shoes were delivered on the 4ht of August 2011. By mistake, the size 7 chosen by me turned out to be small, so I decided to go for an exchange. So I handed my shoes, well packed to Trackon Couriers to deliver it to myntra at bangalore (from allahabad). But this fraud company gave me no news of the product for a week. The product was not delivered and whenever questioned, they came up with lame excuses that t would be delivered soon and so on.
Their customer care never works!!! Pathetic attitude of the workers at the local office...they do not even know how to talk. The manager, who seemed to be an uneducated person too, ultimately informed me that the courier has been lost!!!! and that i should prepare a complaint and ask for claim, which I did. Now, after submitting the complaint each day I kept on enquiring, but these uneducated people of this fraud company came up with lame excuses every time. And its 9th January 2012!!! now, and still I dont have my refund.!!!
Thus fraud company should be closed, they steal away the products of people. Once. I threatened them that I would file an FIR, to which they replied,'Do whatever you want'.
It is a beggar company whic loots the products of people, I've read so many such stories of people in which this fraud company has stolen littleto big things of people na d refund was never provided!!!