[Resolved]  Trackon Couriers Pvt. Limited — goods returns back , bogus tracking system , all phone numbers are all time busy , keep on sending emails no reply is given

Address:

Bangalore, Karnataka

I do understand that if courier companies donot get to find the address of the consignee , they would return back the goods back to square one.
Right from the first day of the dispatch of my goods I have been keeping track , in their online system when I saw it was stuck somewhere for 3 to 4 days I immediately made calls to the phone numbers mentioned in the site, but of no use they are all landline numbers and always tuned up to say it is busy , helpless I mailed them , but again no replies .
Similar efforts were put up from the consignees end who was worried not to have found where even this trackon is located in nearby, so you can say we were just dialing their numbers and kept mailing them for one week.
(we have the mails to show you those efforts and harassment we have undergone)
And top top it up after two weeks I check the status that it has come back to some marathalli office.
tried to call the mobile no as i dont know the office address , again it is busy , will try more but I am not feeling like going to collect the parcel.
Can anyone say what is the use of taking the phone numbers of both the consignee and the consignor at the time of billing for the goods , if they dont even call them once , if they dont find the address ?
I do feel it very bad as I paid only 200 rupees for the charges to the courier company and for such nominal amount I am complaining here but please try to understand the mental agony we went by for these two weeks.
I have still no idea of my goods.