[Resolved]  Trackon Couriers Pvt. Ltd. — Courier Not Received

Address:

Delhi

Dear Sir,

Our courier, Docket No.[protected] was dispatched form Pune on 24th July through Trackon Courier, but we have not received our courier yet. We asked from the company regarding this , they gave us the Tel No.[protected]/74/75 to Inquire, we tried on these numbers several times to inquire about Mr. Amarjeet or Mr. Shyam. The Response is as under :

1. None of them come on the line or call back in-spite of leaving our telephone numbers.

2. The Person who picks up the phone is very uncourteous. He is not ready to listen to our problem. Everytime he asked us to call after sometime.

3. Once he informed that our parcel is in their office. According to him our premises was locked. This is a total lie.

4. However, we asked him to deliver in our office which is just opposite the "Trackon Branch" of Lado Sarai. He asked, if COD is ready? we did tell him, yes, but still no body delivered our parcel.

5. We tried firms website to find out telephone number of some senior officials of the firm but these are not available.

6. We tried to contact Mr. Vinod on Telephone No.[protected] several times but no body picks up.

7. We dont know to whom do we approach. If some senior official read this complaint then please get us our parcel.

8. We are also informing consignee in Pune about this state of affair.

Vinod Madaan
Nikan Equipment Co.
Tel: 91 - [protected]