[Resolved] Travelchacha. Com — Online Flight fake booking | |||
Hi, I had booked my tickets on 3rd Aug, 2010 for 29 sept and 10 oct, 2010 . But the PNR numbers I got from TravelChaCha.com are fake .They are not working on Kingfisher RED Website. The status also show “Under Process” from the day I booked tickets till now. Booking id: ANEPXV I research their site and it seems to be fake , there are lot of complaints against their website and fake booking. I sent them mail also but they dont reply. On their customer care, there are rarely any people sitting there and those available also keep telling you will get ticket in 2 days or 1 week but I didn't get anything till now. I want to complaint against them as they are not replying my queries. My money got deducted and even if they return my money. I have to book tickets at higher current rates. This is exploitaton of customers. I have attached a screenshot of my booking related info. PNR numbers are fake in it. Both my tickets are for Navjot Singh name. Please look into the matter. -Navjot Singh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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+91 99 9930 3030
306, Namdhari Building, D.B.Gupta Road, Karol Bagh, New Delhi, Delhi, India - 110005
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Travel Chacha — Fraud and lack of service
This is reference to the below flight booking from Mumbai to Delhi.Transaction Acknowledgment
Payment Id : TCP[protected]
Transaction Date : 31-Jul-2010 17:38:36
Email Id : anudeep.kansal.[protected]@gmail.com
Total Amount : Rs. 2986
Status : Approved
Booking Details
Booking Ref No. : AMZXMU
Description : BOMDEL
Amount : Rs. 2986
I have been calling the customer support for the last 3 days.
I am supposed to fly on Tuesday (17th August 2010) next week and I have still not received any tickets.
The booking was made on 31st July 2010, and its 10 August already.
This is the second time I am having these issues. The customer support first promised to deliver the tickets by tomorrow evening, then tomorrow night by 11pm, and it’s the next day.
I requested them to send me the confirmed tickets or else if there were any issues then to inform me of the same and in which case to refund my money as I will have to book it from some other portal, as the end moment ticket printing etc will not be possible.
There is no response from them ever since.
Their addres as mentioned on their site is-
306, Namdhari Chambers, D.B.Gupta Road,
Karol Bagh, New Delhi 110005 (INDIA)