Address: | Chennai, Tamil Nadu |
I have submitted a medi claim in last december. I have submitted all orginal documents to TTK.I have included two xray bill of total 450.I dont have these Xrays with me because these Xrays are kept in hospital. My total bill amount is 21000. I send mail to TTK to exlude 450 from claim amount.
I got confirmation from TTK that they got my reply.Now they are finding new reasons to delay my claim.Now they are asking to produce late submission letter from National insurance .This is a corporate account .I donot know how to get it.
When i call TTK's call center they are saying different reply.Last week when i called they said clain is under process. after 2 days when i called they said still processing .Today called then they said they need hardcopy of letter for not having xrays
I never seen such a bad customer care.Realy frustrated with TTK's action Was this information helpful? |
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