I purchased a mobile form TVC Sky shop.com dt, 19/9/12 vide order no. OC2945478 @ Rs. 9180, I return this mobile for some problems for replacement (as per company with in 7 days replacement after replacement send the custmer in 7-10 days).dt. 24/8/12 by courier but the company has no return this mobile to me. they tell me that this is in process and send you to in 7 days but till dated i have no recd this mobile so please help me.
The company mobile no. is 09223111014
Thanks and regards
[Updated by TVC Skyshop Customer Care Mar 27, 2014]
Greetings from TVC!
This is in regards to your complaint on www.akosha.com against TVC.
As per the instructions received from our warehouse , we had sent your replacement to your address on first attempt.
At this time it was not delivered since you have changed the address & the product came back to us.
We then took new address from you and have sent your product through SPEED POST -EM 883145957IN ON DATED 19/3/2013 AS PER NEW ADD:
SURENDRA KUMAR S/O HOSHIYAR SINGH,
VILLEGE AND POST MEHRANA,
DISTRICT JHAJJAR HARIYANA
PIN CODE NO.124139
Contact : 9991863917
Should you have any queries or require any help ,you can either mail us on email@example.com.
Thank you for your time at TVC. Have a Good day!
TVC Customer Support Team.