TVC Skyshop Ltd. — COMPLAINT AGAINST THE DELIVERY OF FAULTY PRODUCTS

To,
TVC SKYSHOP LTD.,
JAI KRISHNA COMPLEX,
OPPOSITE YASH RAJ FILM
STUDIO, MUMBAI-400053.

Sub:- COMPLAINT AGAINST THE DELIVERY OF FAULTY PRODUCTS.


This is to communicate and necessary action action the delivery of faulty products to me.

I placed the order to TVC SKYSHOP for cooking king with slicer and dicer along with mobile phone icon G4 online. I paid the money by debit card and I got the confirmation
From TVC that the material will be delivered to you. The TVC SMS to me with my name RAN VIJAY SINGH.

But, I received the material with the name of Mr.SHAILESH SHANTILAL.I paid money from my account(showing in bank statement),address is mine and phone no. is
Mine then how your people can did this mistake.

I received products from post office on 28/3/11 morning and I checked the material on
Same day that your both the products are faulty.
1.Cooking king heating system is not working.
2.Mobile phone touch screen is not working properly.

I called to your customer care executive (Mr.ANKIT) and lodged the complaint. When I lodged a complaint they refuse to refund my money against the faulty products which I have not used for a second and instead asked me to send it to their head office for repairs at my cost. I am quite upset with this and realize that TVC sky shop is cheating to customer as I checked lot of complaints against TVC on net.

Kindly, return my money and arrange to someone to take back your products .I really felt unsatisfied with your executive reply. It would be better ,please return my money back and stop making fool to customer through your add .


My complaint no. was 658304_167.Product order no.OC2592369.

Hope you will take necessary action

Regards
Dr.RAN VIJAY SINGH
[protected]