I have taken my Apache RTR 160 bike for routine service on dated 19/07/2010 at Darshana Automobiles Alwar which is authorized show room and service center at Alwar, I told my problem to the floor manager Mr Arun Kumar that I need to carry out routine service of my bike and also that the there is a little problem in self start of my Bike during morning time, it take slightly long time to get self start which need to be checked. On dated 20 July 2010 when I went there to take my bike back after service, I was shocked to see that the self start of my bike is not working at all when I Inquired about the same from the mechanic and floor manager Mr arun Kumar he told me that some part of the self has been damaged and the self can not be repair and I need to buy new self starting device which is costing 4000 Rs. I asked them that when I handed over the bike for servicing the self was absolutely fine, it was just taking extra second to start while taking bike for servicing the mechanic has also checked that self is working and he told me that he will check in case of any problem as it does not seems to be a big problem, but suddenly I have been told that my self is completely out of action and the only remedy is that I need to Buy new self. Iam more then 100 % sure that the self of my bike was damaged by the mechanic while carrying out the repair of my bike and instead of taking ownership of damage they are unnecessarily penalizing me for Rs 4000 and forcing me to buy new self which is absolutely unjustified. Hence it is humbly requested that the Darshana Automobile should replace new self device in my Bike which they have damaged while carrying out routine service of my Bike.
Regards
Maj Trivinash Bhati
Mob No :- [protected], [protected] Was this information helpful? | 
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