[Resolved]  TVS Motors — No Response from the Sub-Dealer/Dealer

Address:

Odisha

Hi ,
Just go through the mail conversations .and try to solve the problems
Regards,
Biren.






re: TVS Motor Company : Contact Us



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Customer Support Team
to me
show details Aug 23
Dear Mr.Padhi,

Thank you for contacting us. We regret the inconvenience caused. If you could kindly send us details for the following for our reference, it would help us to help you.

1.Vehicle registration no.
2. The TVS dealer from whom the vehicle was purchased.
3.Specific comlaint with the vehicle.

With Warm Regards
Helpdesk @TVS Motor Company
________________________________________
From: "biren kumar padhi" <birenkumar.[protected]@gmail.com>
Sent: Monday, August 23, 2010 9:12 AM
To: [protected]@tvsmotor.in
Subject: TVS Motor Company : Contact Us
Mail Sent By biren kumar padhi.

Regarding Service Support


Name biren kumar padhi
Vehicle Owned TVS Apache
Service Dealer
Purchase Date 29/11/2009
City 474
Email birenkumar.[protected]@gmail.com

Phone No [protected]
Address hal township,sunabeda-2,at-qtr-no-ka-213,dist-koraput,state-orissa,pin-763002
message my self starting not working science 3months but nearest tvs dealer hasnot takeany step

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birenkumar padhi
to response
show details Aug 24
Hi,
Helpdesk @TVS Motor Company
Thank you for your quick response please find the details as required by you,
1.Vehicle registration no.
OR10-G-4838
2. The TVS dealer from whom the vehicle was purchased. -
TVS Oberoi Bhubaneswar (Orissa) but the registration of the vehicle was done in Koraput Dist.(Orissa) & the near by sub-dealer /Dealer is put up in Semiliguda Koraput Dist(Orissa) Sai Gupteswar Tvs showroom.

3.Specific comlaint with the vehicle.
There was problem with the self start after 1month of the vehicle purchase date before 1st servicing of the vehicle during my visit to the near by sub-dealer /Dealer Sai Gupteswar Tvs showroom for the 1st servicing he couldnot rectify the problem & assured me he would sort out the problem as soon as possible but inspite of my regular visits he is not trying to solve it out rather he removed the whole self kit & giving me a unsatisfied reason that the company is not able to provide the spare in time since last 4 months & is harrasing a lot other costomers.
Waiting for a positive reply & the problem to be solved out at an earliest.
With Regards,
Biren
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Customer Support Team
to me
show details Aug 25
Dear Mr.Birenkumar ,

Thank you for the details. We've forwarded your mail to the respective department and will do the needful at the earliest. Should you require any other information or assistance, kindly contact us.

With Warm Regards
Helpdesk @TVS Motor Company
________________________________________
From: birenkumar padhi <birenkumar.[protected]@gmail.com>
Sent: Tuesday, August 24, 2010 4:57 PM
To: [protected]@tvsmotor.in
Subject: Re: TVS Motor Company : Contact Us
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birenkumar padhi
to response
show details Aug 25
Hi,
Helpdesk @TVS Motor Company
Thank you for your quick response
With Regards,
Biren

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birenkumar padhi
to response
show details Sep 25 (7 days ago)
Hi,
Helpdesk @TVS Motor Company
This is to inform that after a conversation with you the subdealer changed the spare parts but after a day i faced the same problem and reported the same but now he is telling that the self motor is broke down .
Help me regarding the steps or take necessary steps to repair the same ASAP.
Thanks,
With Regards,
Biren
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birenkumar padhi
to response
show details Sep 30 (2 days ago)
Hi,
Helpdesk @TVS Motor Company
This is to inform that after a conversation with you the subdealer changed the spare parts but after a day i faced the same problem and reported the same but now he is telling that the self motor is broke down .
Help me regarding the steps or take necessary steps to repair the same ASAP.
Thanks,
With Regards,
Biren


[protected] Forwarded message[protected]
From: birenkumar padhi <birenkumar.[protected]@gmail.com>
Date: Sat, Sep 25, 2010 at 3:08 PM
Subject: Re: TVS Motor Company : Contact Us
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