[Resolved]  TVS / TVS Wego — Battery Problems

Address:Mumbai City, Maharashtra

I purchased new TVS Wego for my wife on 27.04.2011 by paying full cash from one of dealers in Navi Mumbai. After 1st Service it started giving trouble. The start push button won't work and it needs to be kick started, the horn won't work either. I showed it to Kapoort Motors they are TVS authorised Service Centre in Vashi. I was told to replace the battery, its shocking to learn that within 4 months the battery started giving trouble. More over I was surprised to know that it came with defective battery. What quality checking does TVS Company do before delivering their vehicle ?
Further more the so calimed Authorised Service centres does not have Battery with them. I have been told to wait for 15 days till the parts come from Banglore.
It is surprising to know that TVS company does not provide Spare Parts to Service Centres.
Instead of spending so much amount on false advertisement and fooling consumer. I would suggest the company to provide parts and increase their efficency so that the client does not feel cheated after spending their hard earned money.
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Aug 13, 2020
Complaint marked as Resolved 
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They don't purchase battery from any other good vendor they itself make it so that might be the reason for low grade quality. Moreover service guys are not enough qualified to take the issues and resolve them effectively.

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