[Resolved] TVS WEGO — Battery Problem

Tejal Karvat

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

Have purchased TVS Wego in May'2011. The scooter was running well initially & then since December'2011 there is a starting problem being faced in the vehicle. The service advisor suggested us to take it to the Battery Vendor , we took it there he cleaned the battery & then it ran fine for about 3 months & now again there is a starting problem wherein it was taken to the battery vendor again, they took it with them kept it for about 4 days & returned it back it ran for a day & from the very next day onwards the scooter refused to start with the self start button, we always had to start it with a kick which is not acceptable at all for a female like me. I always had to be dependent on someone to start a scooter for me & then take it to work & in case if it stops in between them i m just helpless so started travelling by auto.
A scooter which is not even a year old, is not expected to function in this manner. This is really bad. Kindly let me know what shall be done with my scooter now as I m really stuck now & have to shell out the auto fare daily to travel to office.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

meeta Raval

from Mumbai, Maharashtra

I purchased a TVS WEGO scooter about 3 months back through dealer Harbhole Automobiles. Since the day of purchase there is some or the other MFG defect. Almost every week I am reporting some complaint to them and am now disappointed with the quality of product they have sold. The very first day there were few paint scratches which they said its normal and will be touched up and till today its not done. From the day of purchase every 25 KM the vehicle suddenly used to stop and need to kick 10 to 15 times to start it again. I skid and met with couple of accident due to this while turning. The silencer was replaced twice within first 2 months. And now due to scratchs formed initially the paint is peeling off and rusting everywhere and looking at its trend am sure there will be lot more issues in store in the future. I want that scooter to be replaced or better my money back..

Balajibharadwaj

from Bengaluru, Karnataka

Register a complaint in the TVS shop were you purchase the vehicle or even you can elevate the issue to the company

From S BAlaji
[protected]@gmail.com

kspranava

from Bengaluru, Karnataka

Hi,
Ever since I bought a wego on Sep 2010, I am having problem with the battery and subsequently starting trouble and while running when the acceleration is released, engine stops. As per the dealer, vehicle came with a defective battery and till today, after 6 services, the defective battery is not replaced. Yesterday I had a miraculous escape in rush hour as the wego engine stopped near a hump and the car behind me was about to run over me. Trijal TVS, Bangalore is considerate enough to charge the battery every time I complaint to them, but that is not sufficient. Better to avoid this and go with time tested Activa
Thanks,
Pranav.

neiljiten

from Chennai, Tamil Nadu

DearSir,

i purchase TVS wego 8 months back from local tvs dealer, after six month i am getting problem in electric start , also chock in not working
always i have to kick start,
also scooter stops inbetween many time while running
i am totally upset about the service i am getting
i dont know what to do what not to do
please help me out in this matter.

Prasad Sonar

from Srikakulam, Andhra Pradesh

TVS WEGO — starter & battery problems

I purchased Wego two years back.troubles since then.-
1]not starting easily either self or kick.
2]average just 5 kms/1 lit.
3]starter broken.
Local dealer has been contacted many times without any appreciable result
What to do now--buy back and give me another bike.