[Resolved]  Eastern Railway — Unhygienic and dirty ladies compartment full of cockroaches

Ishita Chakrabarti
2a/1 Ashutosh Chatterjee Lane
Mahesh, Serampore-2, Hooghly
Pin-712202

20.04.09

Chief Public Relations Officer
Passengers Grievance Redress Cell
Head Office, Eastern Railway
Koilaghat Street
Kolkata-700001

Dear Sir,
Unhygienic and dirty ladies compartment full of cockroaches
Train no: T83 from Howrah to Tarakeswar

I am a student of Presidency college (B.Sc1st yr) and travel daily from Serampore to Howrah. While traveling on 20.04.09 in the above mentioned train unfortunately I found numerous cockroaches everywhere in the ladies compartment crawling and flying making it so hard for the passengers to even sit or stand in the train. It’s a shame to state, but they were so many in numbers, even more than the no. of passengers. I am afraid to travel for the cockroaches. I feel you would consider the matter seriously.
In the circumstances, I beg you to take some action to clean and disinfect the train compartments if any system therein to make it comfortable for the passengers to travel.


Yours faithfully,


Ishita Chakrabarti
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,
We were travelling from Jamu to Howrah on 19th Dec in Sleeper class. we would like to bring to your kind notice that the coach we are travelling was not matching the standard of train like himigiri express.there are no proper toilet cleaning was mess no attendent.specially toilet are not usable. what you required when travelling long at liest clean toielet and clean bed but nothing was up to the standared of the train. you are requested to consider these thing in these kind of trains.
Thanks
Manoj Jha
[protected]@gmail.com
Dear Sir,
we are new delay passenger from Durgapur to Howrah...
I am calling to your enquiry counter Burdwan, Durgapur they not pick up the telephone...
after 6/7 time calling they pick up the phone and wrong information tell me...
So Sir, please tell me what i am doing...they always tell wrong information...
my question is monthly allow which train????...Answer is we don't know...

Sir please open then Coustomer care cell 24 hrs online helpdesk...
Thnx & Rgds
Anupam Das
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information