United Colours Of Benetton — garment not exchanged even after 1 day

Address:Bardhaman, West Bengal

I procured a T-shirt on 17th of July at a benetton store in durgapur. Later I realised that the other one was better. On 18th I went to the store and asked me to replace the T-shirt but they flatly refused citing software reasons. But my retail invoice clearly mentions that goods will be exchanged within 15 days. They have no right to refuse me. Also I offered to pay them the difference money. The garment was not even used and the salesmen admitted that. The stock no is [protected]. The product is h/s polo neck t-shirt. The bill no is E17611/407. When will customers be treated properly? All talk about customer care is farcical. my contact no is [protected].
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    +91 124 432 3333
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    B-25, Infocity, Sector-34, Gurgaon, Haryana, India - 122001
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