[Resolved]  United India Insurance — Non receipt of premium renewal notice

I am very sorry to state the anti-consumer behaviour of the staff of the United India Insurance Company, Chennai.

I have a two wheeler which has been insured with United India Insurance, who never bothers to send renewal notice, due to which, I had to incur heavy loss. Other insurance companies like New India Assurance regularly sends premium renewal notices every year and the approach of the staff also is very friendly, whereas the services provided by the United India Insurance is far from satisfactory. If any one visits any of the branches of the United India Insurance, they can witness always a long que, and quarrels between the public and the staff and enormous delay from the staff. For the last two years, I am spending more than 6 hours in a day at the office for paying the premium. Some times they mercilessly send back the people instead of trying to solve their problems. One can imagine the quality of services provided by them. The staff members never bothers to solve the problems of the public who stand for hours together.