[Resolved]  United India Insurance — Denial of Mediclaim policy

Address:

Durg, Chhattisgarh

Dear Sir,
This is Naresh Kumar Mahto an Ex Employee o[censored]niversal Digital Connect Ltd.(Videocon Mobile Handset Div.) with Mediclaim Policy Member ID-UIC[protected]UNIV, POLICY
NO.-221800/48/11/41/00001036, Claim ref no.-[protected]. Sir, I had the group mediclaim policy for an employee from the said co. under which my father Mr. Mangal Mahto had gone under retina detachment surgery on 07th Mar.2012. For which I had raised a claim to the concerned TPA(Raksha TPA) ON 12th Mar.2012 for amount Rs.22688 .Due to my father deteriorating health I had to resign from my Job in next month and I went to my Native place.I waited for around a month that i will receive my claim in a dau or to. When i dint receive then i enquired UDCL HR dept. who directed me to follow up with Raksha. I started following up with Raksha as per its evident from attached mail. Despite of sending the entire docs in original, I was asked to send it again. Which i got the duplicate copy of it from the hospital and send it again. They kept on ignoring my mails & my phone calls. But i dint lost my patience. In between Mr. Mohit(with whom i was following up with Raksha, left then again from starting I had to follow up with Mr. Parveen at palce of Mr. Mohit) left and i was asked that the docs sent to him got misplaced and i was to send again. Which i did. In july Mr. Parveen said that all your Docs are ok now ask United to reopen your policy so that claim can be processed. I dnt know, how come they closed my policy when my claim settlement was under process. Any I got in touch with Mr.Rahul in united & he assured me that my claim would be processed in 15 days. After 15 days when i got in touch with Mr. Parveen, he said the claim wouldnt be processed as it not complete and send the docs again. Is it not a harassment to the poor people. If being they are doing this kind of mischievousness with literate people, God knows how they would be playing with illiterate people. I dont know, whether i will get my claim or not, whom should i knock for this. But one thing is for sure, I would never ever take any kind of Policy from United India in my life nor will let my family, friends, relatives to take. If somebody can help me in taking my claims, i would be really grateful.
Regards
Naresh kumar Mahto
naresh.[protected]@gmail.com
[protected]