[Resolved]  UniverCell — Cheating while buying the mobile

Address:

Bangalore, Karnataka

This Below Issue are facing problem in Univercell near Jalahalli Cross

1.No Customer Stastification in picking the call or no response Univercell Jalahalli person are Ramya,Shankar & Kiran

2.After taking the Mobile on 26/06/2012

3.First i was looking for HTC one X due to non avaliablity of white colour Ms Ramya has suggested both are same you can buy the HTC Sensation XL but while buying the mobile Ms Ramya has told inbuilt is 16gb Expandle upto 32gb

4.After buying the mobile i have asked only the pouch for mobile they have told within one week i will arrange it Mr Shankar

5.Till date i have not recived the pouch almost 20 times i visited the Univercell but no response thru phone call or showroom at last Mr Kiran has told on last week the pouch is not avaliable in HTC store only So Mr Kiran has told I will arrange the Similar Pouch But whenever i make a call Mr Shankar he cant able to recieve and ans for almost 50 times first dissappoinment and it has created bad impression on Univercell

6.Due to I am Travelling out of Station i cant able to check the mobile properly on last week i was went to buy the 32gb Sd Card i was surprised that it has not having expandable memory option only

7.I have went to Univercell for discuss this Issue But i will thank you for lifting the phone call for Mr Kiran but they cant able to meet me in there Store always busy from last 3days

8.IF I HAVE PURCHASED IT FOR 15000/- I WILL NEVER GO FOR SUCH TYPE OF E-MAIL BECAUSE I HAVE INVESTED FOR THIS MOBILE IS 34000/- THAT WAY LITTLE WORRY ABOUT IT

SO THIS ARE THE ABOVE ISSUES PROBLEM IN UNIVERCELL JALAHALLI EITHER SALES OR MANAGER AT LOST I GOT VERY VERY VERY BAD IMPRESSION ON UNIVERCELL FIRST BY SEEING THE ADVERTISE ON TELEVISION AS THEY WILL GIVE COMPLETE SOLUTION IN UNIVERCELL BUT AFTER PURCHASING IN UNIVERCELL ONLY BAD IMPRESSION

I WILL SUGGEST THE UNIVERCELL WHAT THEY CAN MAKE FOR MY SATISFACTION WAITING FOR REPLAY

But Mr Kiran has told I will arrange some other mobile But Suddenly on today he is telling that you can give the complaint

last 15 days the Manager Kiran and Mithun is not picking the call

please help me

Best Regards
Sunil Kumar U
Mob-[protected]/[protected]