[Resolved] UniverCell Telecommunications — fake commitments | |||
Hi team, We brought samsung e7 and htc 620 from univercel on 21st Feb in chrompet univercel. A seller named sakthi gave us a fake commitment like he would give us a boom headset as we brought 2 phones as a gift from univercel.before we billed then after billing he said its out of stock so he wil give in 2 days and he has signed nd gave us in bill.unfortunately for Mr. Sakthi still two days has not come from Feb 21st.and I would hav called him as many times as I could and once he told to come nd collect and when we went he again started a story that no stock nd now his number when ever we contact he would disconnect my call.I hav billed for nearly 38k on Feb 21st and 8 months back brought htc desire 816 for 24k.but this is what they do to their customer.ashamed of yu guys. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved UniverCell Telecommunications customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Hi team, We brought samsung e7 and htc 620 from univercel on 21st Feb in chrompet univercel. A seller named sakthi gave us a fake commitment like he would give us a boom headset as we brought 2 phones as a gift from univercel.before we billed then after billing he said its out of stock so he wil give in 2 days and he has signed nd gave us in bill.unfortunately for Mr. Sakthi still two days has not come from Feb 21st.and I would hav called him as many times as I could and once he told to come nd collect and when we went he again started a story that no stock nd now his number when ever we contact he would disconnect my call.I hav billed for nearly 38k on Feb 21st and 8 months back brought htc desire 816 for 24k.but this is what they do to their customer.ashamed of yu guys.
Reply
Dear Sir,
Greetings From UniverCell !
We request you to share the bill no or IMEI details to [protected]@univercell.in or [protected]@univercell.in.
Regards,
UniverCell Customer Relationship Officer
Greetings From UniverCell !
We request you to share the bill no or IMEI details to [protected]@univercell.in or [protected]@univercell.in.
Regards,
UniverCell Customer Relationship Officer
Dear Sir, Greetings from UniverCell ! We request you to share your contact details or purchased details like bill no & IMEI No for investigation.Regards, Customer Relationship Officer
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