[Resolved]  UniverCell — service worst

Address:

Coimbatore, Tamil Nadu

Sir,
I am a middle class wife. I purchase a samsang duos 3212 phone on date 4/11/10 in Madurai At Annanager at the name of Mr.M N Ramsankar the UTN no is 2658008. Now we are in Coimbatore. Madurai is my native place.

With in the 2nd month the phone was some the display was blank and come back after 2sec. after one the the battery was a problem. it will dry with in 12 hrs. i went to univercell thay said go to samsang center at 100feet road Coimbatore. I went samsang center on the date 9/4/11 i compled that the test and return my phone on 12/4/11 the workorder no is 11D0906.
The Same problem is being continued then i went to the univercell they said i will replace the battery. i gave on univercell on the date of 22/04/11 at saibaba colony Coimbatore. The Service request no is 1092. After one week (29/4/11)the return the battery they said this is the new battery. The same problem is continued. i check that the battery no they did not replace the battery. The same battery is given to me.

Again i went to the univercell on 2/5/11 the service request no is 1097. they said i will replace the battery i gave the both phone and battery to him. after i week i went to univercell now they said the battery is ok the phone motherboard is a problem give me 20 days i will replace the motherboard.

For the past one month i am very very disappointing because of my phone.