[Resolved] Calcutta Electric Supply Corporation — Unprofessional Attitude of CESC Staff | |
There has always been a complaint and deficiency in service on the part of CESC when it comes to dispatching the electricity bills to it's consumers. I did not receive the bills of our estate and went to CESC, Ballygunge Office to collect copies of 6 meters which are presently installed in our estate. The staff on duty of Copy Bill Section at 2:30pm as well as the Supervisor on duty at that time gave me copies of only 2 meters. They said that they are not authorised to give more than 2 Bill copies per person. When I said that I have taken leave from office to submit the bills and that I will join the queue from back 2 moer times to collect the copies of the remaining 4 bills, they laughed and asked me to go to Victoria House to collect the remaining 4 bill copies. I had to go all the way to Esplanade to collect just 4 more copies of bills. This behavoiur is totally anti-consumer and I wish someone takes it up with them. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
My electricity bill is not coming properly in my home address..
I have to go to the kamarhati cesc office and take the copy bill..
I unable to do this things..
I want that my bill must come to my home..so that i can pay it in proper time, otherwise i may delay to pay it..please take some immediate action of this matter...
I have to go to the kamarhati cesc office and take the copy bill..
I unable to do this things..
I want that my bill must come to my home..so that i can pay it in proper time, otherwise i may delay to pay it..please take some immediate action of this matter...
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+91 22 2225 9157
+91 22 2560 4049
+91 22 2225 9156
CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
Thanking you
arjun gupta
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