[Resolved]  Indian Railways — Unreserved travelling in reserved compartments

To,
DRM
Indian Railways (Pune Div.)
Pune

Dear Sir/Madam,

My parents Mrs. Premlata and Dr. Gulabchand are senior citizens, who had been alloted reservations (Coach S8, No. 17, 20) in Sahyadri Express on Dec. 5, 2009 @ 7 AM leaving from Pune to Neral.

The so-called reserved compartment was carrying a morcha of "Jai Bheem" slogan shouting group of thugs. I requested them to allow my parents to at least sit down in our reserved seats, but to no avail. The thugs also misbehaved with a lady travelling with us, who also had reservation. They told us that we need to go to some other compartment instead of our alloted seats, and despite the coach reservation charts bearing my parents names.

We informed the guard of the train who requested TT and GRP to attend the coach. Only the TT of the AC coach attended. On arrival, the TT expressed his helplessness before such a large group of slogan shouting people and was shooed away. The lady who was with my parents started crying and was forced to vacate the train! She had to cancel her reserved tickets!

1) Why was the GRP security force absent? Why did they not attend despite the guard calling security forces for help?

2) If this is the situation on Pune station (supposedly a model station of our nation), what will happen in the scene of a terrorist attack? Who will protect innocent citizens?

3) What should an Indian citizen carrying valid train reservation do? What should a foreigner (who will not understand what is going on) do?

God save India!
Shashank Kasliwal
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Aug 14, 2020
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