[Resolved]  usha lexus water heater — bad service handling

Address:Uttar Pradesh

Dear sir/madam,

I have bought my usha lexus water heater on 14/09/2011 from mordern agencies 24/37 Birhana road (near navrang cenima), kanpur-208001. phones [protected],[protected]. I have a problem in my water heater. Its water storage tank has leakage. I have lodged my complaint on 09/10/11 with complaint no C11A0900029 and after that several reminders. I have also contacted service center based in kanpur named 'Friendz Electrical" several times but nobody entertaining and just giving stories.

Serial no of my product is = HP2809RC0215

Pls help me out as I am loosing trust in you company due to bad service.

Thanks
Ahmad Jamal Hashmi
(miserable customer)
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

We purchased this storage water heater in oct 2010.Number of times it had a problem n i called up the customer care stating my problem
but no body turned up.Ultimately we called some other electrician n he repaired it.The customer care even cancelled our warranty which
was for 2 yrs n told that since u called up some other electrician u will not be given the benefit.Now this year again we had some problem
regarding the heating and i called up many times but nobody has yet turned up.Kindly look up into the matter.With the model no WHSP2425HP

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    Kanpur
    Uttar Pradesh
    India
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