Comments
I have after concerted efforts, been able to get the track. Still to get the hard copy. POint is they have not touched the general issues-
Why they don't keep in touch atleast once in 6 months and
why they make customers phone again and again when their servers are down or they cannot bring up the folio. Should not they have a system in place so that customers are not put to trouble when there is no fault on their side.
There are other two points as stated in the complaint.
They have evaded answers.
And in the circumstance stated in the complaint should not they reimburse the customer with the out of pocket and time expenses.
As regards folio nos., i think it is better not give that on this open forum. My phone no. is [protected].
Why they don't keep in touch atleast once in 6 months and
why they make customers phone again and again when their servers are down or they cannot bring up the folio. Should not they have a system in place so that customers are not put to trouble when there is no fault on their side.
There are other two points as stated in the complaint.
They have evaded answers.
And in the circumstance stated in the complaint should not they reimburse the customer with the out of pocket and time expenses.
As regards folio nos., i think it is better not give that on this open forum. My phone no. is [protected].
I had taken a ulip policy in 1996 from UTI for 15 years. Now since it is the time for the maturity of the policy, when I submitted the form for the redemption o[censored]nits in my folio, they came up saying that my signatures do not match and hence need to be attested from the bank. I got that also and finally submitted the necessary details on 24th Feb at the Jeewan Bharti Building office o[censored]Ti in Connaught Place New Delhi. But till today I am just clueless about what is the status of my request.
Is there anyone who can help me in getting my units redeemed for which I have already submitted the necessary redemption request etc.
I expect the revertion on my email as I won't be able to come to this page more often. My folio number is [protected].
Rgds,
Piyush Talus
[protected]@gmail.com
[protected]
Is there anyone who can help me in getting my units redeemed for which I have already submitted the necessary redemption request etc.
I expect the revertion on my email as I won't be able to come to this page more often. My folio number is [protected].
Rgds,
Piyush Talus
[protected]@gmail.com
[protected]
This has reference to your complaint lodged in the site www.consumercomplaint. in.
At the outset we sincerely regret for the inconvenience caused to you.
It is always our honest efforts to resolve the queries/complaints of our investors received from various sources. We request you to provide us Unit Certificate/Folio No./Membership No. for which you wish to know the details. It will enable us to locate your investment details and advise you suitably.
Further we advise you that you may also utilise our site www.utimf.com -- pop up menu - customer care to lodge your complaint/query regarding any scheme o[censored]TI Mutual Fund.
Regards,
Suvarna Thorat
Dept of Operations