[Resolved]  Videocon D2H — Money deducted from bank account but not credited to videocon d2h balance

Videocon — Deduction of money from my balance

I am using Videocon Prepaid service they deducted Rs 30 from my account when i called the customer care one guy is saying that i sent some message to activate some service and another guy is saying that i pressed one button for activation so that they deducted Rs 30 finally my Rs 30 is gone , this is the way they are providing service with minimum call rate.

Videocon — poor service and deduct money from account

sir,
My name is Krishan Murari Lal Agrawal, videocon D2H customer (Customer id - [protected]. On 20 June, 2010 I purchased d2h setup box 1001AU with one year agreement of gold+sports pack. After this I haven’t made any request for other service but in may20, 2011 service is not provide on this product without any notice which is cheating with customer.
On complaining in customer care, they tried to mad me by providing false and different reason. They dont have perfect reason behind this. One important thing is that time of purchasing, dealer also not provide satisfactory information.

Therefore i not want be ur customer in future as the agreement is broken from ur side and this is fraud and cheating with customer.

Dear Mr. Agrawal,

With reference to your concern listed for customer ID: 12871930. We would like to inform you that the same has been noted and our team is working on a resolution.

We will get in touch with you for further details of your concern as the need arises and will make every effort to revert with resolution as soon as possible.

Regards,
Videocon d2h team

we not get your response in reference of our complaint. although we had credited account for 1 year in june 2010 but service is only provide for 11 month till may 2011. even after 2 days of complaining, any step is not taken on my complaint and notice. and my legal notice deadline is closed on tomorrow (14/06/2011).

Videocon — deduction in money

Sir
I am Chandrashekhar sahu from bhopal. I am a MBA student and I am using Videocon mobile service ( [protected]). My mobile no. is resistered in DND.
Yesterday 11 jan 2012 my balance rs 25 deducted and ther is no responce from customer care and I never use any type of vas and other services I am using this no. only for calling and due to this I am not able to make calls.
Kindly check and do something for this.

Chandrashekhar Sahu
mob. - [protected]

unnecessarily deducting my main balance from my number by saying service message has been activated in my mobile, unnecessary ad calls are disturbing me at my working hours, poor service

Dear Sir,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4102906' in the subject line.

Regards,
ICICI Bank Customer Service Team