Viewsonic / Lcd Monitor — No service of monitor

Address:

Khammam, Andhra Pradesh

Respected sir,

I have made a complaint to the Viewsonic technical support two months back regarding the problem of my viewsonic monitor which is under warranty. The concerned authorities take the complaint and issued me the Return material authorization (RMA) number - INAMP[protected] and service number - CUST11I238C. But still there is no response from the service engineer. When I contacted the technical support through phone call / e-mail the concerned persons are not responding properly and responding that they are going to rectify the problem with in 2 days. I have certain proofs in what manner does they cheated me. Finally I come to a conclusion that I am going to file a complaint in the consumer forum and I hope this will solve my problem as soon as possible.

Details of my viewsonic monitor

Viewsonic - VG1921 WM-2

Serial number - QAB[protected]

Model number - VS11354

Address for communication:

B. Mohan Swaroop
Dr No:8-1-20,
Ramgopal choultry street,
Wynchipet,
Vijayawada - 520001
Mobile Number - [protected]