I had purchased a laptop from the prabhadevi branch about 9/10 months ago. I have a slight problem with it now. Since it comes in the guarantee period, of 1year, I called them for help.
Now the amazing part is that I get no help unless I pay.
These people expect me to have preserved the bill of this laptop from 10months. Before purchasing I wasnt informed of any such formality.
I am calm and patient till the operator and several other salesmen keep me on hold. I wait and wait.
Finally they give me another telephone no. to dial to get help.
DON'T you people understand what the word WARRANTY means???
Please don't promise help to any costumer.
DONT expect any sort of help/guidance from vijay sales. Was this information helpful? |
Speak with the authorised service centre and they would be able to resolve the issue.