[Resolved] Vijay Sales — Cheaters - cheated me on Mc afee subscription

[Resolved] Vijay Sales — Cheaters - cheated me on Mc afee subscription

N nehama from Mumbai, Maharashtra

I bought a Dell Inspiro 1545 laptop and paid Rs.38000 for it. just after a few days, when the 15 month Mc afee subciption that was pomised, and was part of subscription, was not working for me, I visited the store in S V Road, Mumbai. I was told to contact dell even when fault was on their part. Dell directed me to Mc afee..who asked for the invoice proof. But Vijay sales had not mentioned Mc afee on invoice, and my problem is not resolved till now. I called up Vijay sales many times, noone gave response to my query and noone helped me. there is Mr. Sachin who had made big promises of serviceto sell me the laptop but didnt even talk to me, took my number, but never got back to me. THE SERVICE IS PATHETIC AND NOONE SHOULD EVER TRUST THIS STORE. I NEVER HAD SUCH A BAD EXERINCE IN LIFE!! Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

aseemjaiswal

from Pune, Maharashtra

Hi,
This is Aseem Jaiswal.
I am suffering from the same problem that Neha faced/facing.
I also bought a Dell Inspiron 15 @ Rs 38000/- from Vijay sales pune & got a 15 month free subscription of McAfee antivirus with it. But after 1 months, software is asking for an update which i am unable to do (coz i am not having the U id & password).

Vijay sales told to contact Dell support, they directed me to McAfee support, then McAfee told they can not give me the u id & pw because of some security reasons. And i was asked to give a invoice as a proof that i got 15 months subscription of McAfee antivirus. but on my invioce copy it is no where mentioned abt the mcafee. So vijay sales promised me that they will give there invioce copy which they got from Dell which shows 15 months mcafee subs.

The above story took 4 months.
And till now i not got the solution.

What about you?
Is your problem solved?

Regards,
Aseem Jaiswal
Jaiswal.[protected]@gmail.com
[protected]
Pune