[Resolved]  Vijay Sales — Late Service / Product costly / Diff in Quote price

Address:

Pune, Pune, Maharashtra

My Name is Niraj TAXXX. I am from Pune,India. Number : 7709XXX100.

I bought siemens machine WM07G060IN on 11-July-2013 from Vijay sales for better service. But today Till 16th June New machine has need been installed from siemens service center. If while installation I will get such service from vijay sale as well as from Siemens service center don’t know what if service needed in future? I think my decision to buy is gone for toss .

Problem : I Got new UNFORTUNATELY damage Machine (One leg is broken/damage). Till date it was not installed so no question o[censored]sing it. also since it is new , there were no problem about guarantee or warrantee. But I am struggling with my FIRST installation. Service boy told me that his senior manager will come for inspection but no one has come in spite of daily follow-up with both service center.

Hope my voice reaches proper channel, I will get extended support in this matter. Either from siemens or from Vijay sales.