[Resolved]  Vijaya Bank — Denial to give Account Holder Certificate

Address:

Delhi

Respected Sir/Madam,
I have been having a Current Account No. [protected], since almost 4-5 years in VIJAYA bank in Patparganj Branch. I had applied for Importer Exporter code to the Director General of Foreign Trade so in this regard I required a certificate from your bank certifying that I hold an Current Account in your bank. Despite having made repeated requests to the manager concerned I have been constantly denied as if I have been making requests for something very extraordinary which cannot be accomplished. It is not that I am the only account holder in this branch my mother holds an service account has an fixed deposit of Rs. 10 Lacs, my father holds an savings account and my sister as well. But still despite having so much faith in the bank which does not enjoy great grading like SBI or PNB and even some private banks do I have been denied a certificate which only needed to mention that I hold an current account with the bank what if I had needed something like Letter of Credit it would not have ever been possible to get the same from the manager whose behavior is hard to understand as he has not denied to give certificate but makes me visit the bank every day only to find that it has not been made and every time manager tells me come back tomorrow or day after tomorrow. I cannot understand why such things happen how much time is required to give a certificate certifying that someone holds an account with the bank. Why do people like me need to write emails to get an simple thing such as an certificate? What kind of service these people would be giving normally? People do not resort to emailing normally even if they get hard time at the bank but only when they have no option left because nobody has the time to write emails.
Lastly I request the authorities at VIJAYA bank to either give me the certificate so that my application is not rejected at DGFT or reasons for denial of giving such an certificate.

Thanks & Regards
Vikram Singh Nagar Dated- 22nd Aug. 2012
A/C No. [protected]
Mob. [protected]