This is in regarding to the wrong information given to the customers for collecting memberships by VLCC DLF PH 1 gurgaon center
I joined Vlcc Gym on 6th Nov 08 looking at the facilities (sauna & steam) and timings 5AM to 10PM which were in accordance with my daily schedule.
Let me inform you that i had joined a gym from july08 which was walking from my home and my only reason for switching over from that gym to vlcc(quite far from my home) was because of sauna, steam & suitable timings
Within two weeks from the date of joining 6 NOV 08, your sauna steam facility is closed for the next 4 months and your timings are changed 6am to 9 pm till feb --> which was not informed to me while joining even when i told that i am working in a company in greater Noida (70 kms away from Gurgaon), and can come only late to gym -ie may 8: 30 pm or 9: 00 pm or may be in the morning at 5 AM
I have taken this membership for 6 months, out of which for the next 4 months sauna steam will not be working and due to your new timings i dont think i can come to gym for more than 4 or 5 times in a month.
This change of timing is happening from last 4 years. nothing new to Vlcc . If this was case then while taking membership then why it was not informed to me
If there was a seapage problem in Sauna Steam, then why it was not informed to me that It will be closed for 4 months in some time.
This is a clear case of CHEATING and playing with around with customers.
I have decided not to continue my link with VLCC in any manner
So my request to you is to cancel my membership and refund the amount at the earliest.
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