[Resolved] Vodafone — Apply to Disconnect the Connection

kaushik4p

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

Sir,
This is to inform you that I Mr. Kaushik Bhattacharjee, Mobile No. [protected] was complaining to your Vodafone Store at Salt Lake City, Near CT Center I for disconnect my post paid Vodafone connection for this mobile number on 16.11.2012.But till now the connection has not been disconnected.I am already multiple time requested to your customer care to do that.But no action has been.

So please take some necessary steps for that matter.

regards,
Kaushik Bhattacharjee

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Dec 20, 2016

Complaint marked as Resolved

Verified Support

Nov 23, 2012

Vodafone India Customer Care's response Hello Kaushik,

Thank you for writing in. Please note that we have deactivated the above mentioned Vodafone connection on the basis of your request on November 22, 2012. Your final invoice would be generated on December 15, 2012. The net payable would be arrived at after the final bill generation. With reference to the above, we confirm that sometimes the roaming/download usage for a particular month does not reflect on your immediate bill. However, the same is indicated in the subsequent bill since the data capture of the roaming/download information is at the discretion of our roaming partner or of that of the specific vendor.

Regards,
Vodafone Customer Care.