[Resolved] Vodafone — Balance cut | |||
Dear sir, Sub; m.no. [protected] My mobile no.is [protected]. I have recharge of 500/- on date[protected] plus old belance=13 rs. After recharge I take SMS pack of 45/- rs. 49/- Rs internet trail pack & I call of Rs.9 to 12. So my belance is 13+[protected]=419-12= 407. But direct my belance is 307., RS. 100/- extra deduct in my account. I complain to Vodafone customer care, Mr. Anil says your refund will add in your belance after 48 hours. I wait 48-to-90 hours but no any credit in my account. I am call so many time in customer care but no any solution for this problem. Please solved my problem. My free 3G/2GB pack also avaible from the period for 1-4-2013 to[protected]. Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Verified Support Nov 12, 2011 Vodafone India Customer Care's response Hi Nitesh, We're sorry for any inconvenience caused to you. Please note that the Callertune was activated as per your request, however we are arranging to reverse the rental charge for the Callertune. Email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Haryana Verified Support Dec 15, 2012 Vodafone India Customer Care's response Hello Ashutosh, Please know that Rs.25 was deducted on your account for FULL SONG DOWNLOAD_SAREGAMA via Vodafone Live service. Rest be assured that you have been charged accurately and we are unable to reverse any charges. Regards, Vodafone Customer Care Verified Support May 06, 2013 Vodafone India Customer Care's response Hello Vikram, We will process a credit of Rs 98/- towards GPRS charges deducted from your cited number on April 29, 2013. The amount will get credited into your account within 5 working days. Regards, Vodafone Customer Care, Gujarat | |||
 10 Comments | |||
Comments
Vodafone — Regarding balance cutting
Dear sir ,this is MILIND KAMBLE .i have using vodafone sim [protected].from last one month i am unable to contact with customer care but i got failed to reach them. so 28 th feb i have called to customer care and tel them to please off the all skims activated on my no .so after some time still my balance is deducted so again i have called them then they talked me that for collertune and flash massage .after that i got call from [protected] and that boy is abusing me very badly .with using my mother name.and he said me that he ll deduct the balance every time.and keep the the phone.then today i have talked with vodafone care at there office .they also dont take it seriously.
please do the action on them
thanking you
MILIND KAMBLE
UDAY SOCIETY
PUNE 411003
[protected]
Abhi Mere mere 3/- Cut Ho Rahe Din Me 2-3 bar cut ho rahe ek SMS aata hai 54999345 iska ilaj karo Me Pareshan Ho Gaya Hu.
Mera Number [protected] Bahut Pareshan Ho Gaya 5-6 Bar Complant Kar chuka hai. Abhi Tak Iska salutation Karo
Mera Number [protected] Bahut Pareshan Ho Gaya 5-6 Bar Complant Kar chuka hai. Abhi Tak Iska salutation Karo
hello,
my name is sunil verma, customer of vodafone with m.no.[protected] suffering from problem cut balance Rs.60 without any reason .customer care service told me that i m using Internet that because my balance is cut, but then i m not using Internet .tell me why my balance is cut ? and your customer care services is very round behaviour with me i m not satisfied with ur services .give me my answer and give my balance back.....
thanx...
your customer
sunil verma
my name is sunil verma, customer of vodafone with m.no.[protected] suffering from problem cut balance Rs.60 without any reason .customer care service told me that i m using Internet that because my balance is cut, but then i m not using Internet .tell me why my balance is cut ? and your customer care services is very round behaviour with me i m not satisfied with ur services .give me my answer and give my balance back.....
thanx...
your customer
sunil verma
Vodafone unexpectedly cut my 25 Rs balance for downloading charge of saregama song which I didn't download for mob no [protected], Similarly some days ago 2 times happened with me, I don't know the time they are telling my cell fone was idle on that time I am 100% sure on that.
Regards
Ashutosh
Regards
Ashutosh
Array
Iam using this network for browse by putting their data plan of ₹17 Pack before ending of data they start's to take balance from my account.so to enquire this i make call to customer care they will not respond properly.and ask about my balance to refund they politely says we will not give your balance back.
Sir,
This is a complaint regarding my sim (Vodafone). My number is [protected] in which automatically balance is deducting though I didn't activate any such services as per their sms. I am tired, can't use the recharged balance as it get deducted, it's really irritating. Kindly deactivate and stop all those subscriptions and return my deducted balances or else I will have to stop using your network.
Hoping to get a reply from you.
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This is a complaint regarding my sim (Vodafone). My number is [protected] in which automatically balance is deducting though I didn't activate any such services as per their sms. I am tired, can't use the recharged balance as it get deducted, it's really irritating. Kindly deactivate and stop all those subscriptions and return my deducted balances or else I will have to stop using your network.
Hoping to get a reply from you.
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Vodafone — regarding the balance cut
SirI have a No. [protected] which was recharged arround 15 days back of 199 against which I got 400 minutes. which was balanced arround 250 minutes. in between i recharged for Rs 222 as I was going out of Punjab. but after returning back also the money was deducted from main account balance in stead of that minute account balance. after calling twice I didnot get satisfactory reply. I was advised that u wait for 24 hrs. Do u think that this should be the answer of a branded company like vodaphone. Pls do the needful.