[Resolved] Vodafone — Balance deduction fraud cheater | |||
Hello people this is for public welfare. DON'T PURCHASE VODAFONE PREPAID/POSTPAID. My number is [protected]. My balance got deducted by vodafone on 7th January 2013 without any permission from me. I am never informed by vodafone this. But when i checked that my balance is only 7 rupees i called to 198. they did not register my complaint. As vodafone has done this for intentionally they have made it auto-renewal. I have requested a lot to customer care office for the same but they told me that though you have not used it you will be charged 30 rupees every time. I sent an email for the same to nodal.[protected]@vodafone.com & to their appelate officer to refund my 30 rupees & also to make sure for not deducting any further balance for that scheme. Then also they did not closed the service & despite of my written statement they have again deducted my balance. I have called to nodal officer at [protected] two times for the same but they did not register any complaint & they again also deducted my balance. So this i am requesting you all for your own welfare that don't buy Vodafone. Now i am porting my number to BSNL through MNP. I am also requesting you for your welfare; now you should decide with what ou are going to continue ? with a fraud/cheater who starts balance deuctions again & again without any prior notice; prior permission or to the REPUTED GOVERNMENT NIGAM THAT IS BSNL ??????????? Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Feb 08, 2013 Vodafone India Customer Care's response Hello Aakashrao, We called on your number but there was no response. Please be informed that the Live Astro service was activated on your number via IVR with effect from January 07, 2013 and you were charged Rs.30/month for the same. Hence, the charges are valid. We regret our inability to reverse the same. Regards, Vodafone Customer Care. | |||
 4 Comments | |||
Comments
Vodafone — Fraud and deduction of wrong charge
Hi,I am using Vodafone SIM ([protected]) from last 3 Years; mostly I have recharged my SIM with any SMS Pack. This month without my request service provider has renewed my SMS service by getting charged from my Core Balance and sends a intimation message to me that "Rs 63.0 has been deducted from your account. Enjoy benefit of 500 local/national SMS daily till 18/Oct/11To deactivate this pack send CAN SMS63 to 144".
I have already sent the deactivation request and service got reactive but the amount has not been reverted back to me.
My query is that without my knowledge and acceptance why service got activated to my number. If I have not read the message carefully than i has lost my money by illegal manner through company.
Thanks
Gaurav Bansal
your company was alreaady informed in writing on 5th Feb 2013 itself ( 1day Before deduction) for not make further deductions.
then also you have done so.
the reason is only that you are bloody money snatchers.
It is very much easy to understand that you are already informed on 1 day before deductions to terminate this activites.
despite of my order you have done so because you are fraudulents; money snatchers beggars.
Evidence is attached.
then also you have done so.
the reason is only that you are bloody money snatchers.
It is very much easy to understand that you are already informed on 1 day before deductions to terminate this activites.
despite of my order you have done so because you are fraudulents; money snatchers beggars.
Evidence is attached.
LEAVE VODAAFONE THIS IS WHAT I THINK
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Vodafone — Account balance deduction without any prior notice
My name is Asim Kumar Kundu and I am an existing customer of Vodafone .My mobile number is [protected].Last Friday(15/7/2011) I found that a caller tune has been activated and 45 Rs from my account has been deducted without any prior notice.Please look into this.