[Resolved]  Vodafone — Balance deduction without any call or message

Address:

West Delhi, Delhi

Hello,

I have a Vodafone prepaid connection and since I have ported my number from Idea to Vodafone I am paying for nothing.I have raised this concern many times but got no resolution.Everytime when they respond to the complaint, they are unable to resolve it and say that they will call me back after finding the problem but no one calls me back.The problem is that they keep deducting Rs3 for nothing after every few minutes, My phone is a simple phone with no internet connection and when its in Idle status, suddenly I will get a message that Last call or message charge Rs3 whereas no call or message is sent and like this they have deducted so much of money and they keep doing it until my balance becomes nil.I have been in situation when I needed my phone in emergency and I am left with no balance because of this problem, Also Since the number has been ported I am unable to recharge it online either from vodafone website or any third pasty website as well.It will say recharge failed.

Please help me on this.

Thanks
Nitin Saluja
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