[Resolved] Vodafone — Balance for sms pack deducted twice | |||
On 16th july, I have sent an sms - 'ACT SMS35' on 144 to activate 350 text messages for Rs. 35. This SMS was sent by me once. However Rs. 35 has been deducted twice and I have received 700 texts rather than 350 texts. I called their contact centre on 17th July and they claim that according to their records the SMS was sent twice. This is a vodafone network error. I have sent the SMS only one. I have spoken with Salman - CSE, and Priyanka Patinge- Floor Supervisor who have been least helpful even post telling them that I will be escalating the complaint to TRAI and consumer complaint forum. Fedrick William Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Vodafone — Regarding SMS
I want to Complaint against the Vodafone(hutch) for not solving myProblem Of SMS.As I had talked with the Vodafone customercare[protected] for
solving my problem of SMS.As I cannot send my SMS to other mobilephones.As They are not Cooperating with me.Please take a legal action against them.
Puneet Pal Singh Bhogal
Vodafone — deduction of message pack for no reason
sir/madam,The evergreen problem with the Vodafone connection is the unnecessary deduction of either money balance from the account or the paid services like messages etc.Their customer care executive service is so impossibly unreachable that one could not easily make a call for the problem being faced.Their strategy of withdrawing services are very annoying.The 111 is their customer care number but never give us chance to talk to the executives so we can tell our problem to them.
hey i got massege.. Your Mobile has won you 1 Million Pounds in the 2011Coca-cola live int`l Mobile Draw.to
redeem Prize. e-mail.your Name..[protected]@yahoo.com...
my number . [protected]
please call me to get this 1 million or talk me on my yahoo mail
redeem Prize. e-mail.your Name..[protected]@yahoo.com...
my number . [protected]
please call me to get this 1 million or talk me on my yahoo mail
Vodafone — deduction of balance twice
vodafone is charging me 30 rs everytime i do a recharge of more than 30, they have deducted my balance twice.. now i cant recharge my mobile... and the customer care people they dont co-operate nor the management is doing anything.. they have even flagged my mobile.. now i cant dial the customer care number from my phone..my mob. [protected].name- chinmay sinha
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Vodafone — for SMS offer
I am reacharged with 49 rs august 8th at 9am for 2piece per 1 SMS offer to [protected] still now it is not activated. Call centers, show room happy to help persons are not respond accuretly and quickly thats wye my time is loss and numbers are so many times changed. Respond quickly.