[Resolved]  Vodafone — Bill payment cheated by collection agency

Address:

Hyderabad, Andhra Pradesh

Im having vodafone mobile#[protected] & [protected], i paid 1000/- each for this number i was having billing amount of rupees-1800/- & 1400/- respectively, vodafone collection executive called up and ask me to pay thousand rupees for each number and said he will give me waiver of 800/- & 500/- for my numbers and i have done payement also but after 2 day there was only 500 waiver for [protected] and they have disconected the servives also for 300/-rs payement is this the way vodafone treat customer and when i have called the person for query he give mobile number of vodafone employee and ask me to confirm with her she was pooja with mobile number [protected], when i have called her she says im not concern with this and simply disconnect my line and she dosent even lift up the call even the exec name haneef with mobile number# [protected] is not lifiting the mobile, and pooja says that kindly call vodafone customer care or vist store because we work for idea... Is this the way... I request vodafone and consumer fourm people to look into this matter, because of this i lost many calls which was important i need urgent action on this..
Thanking you
Amarnath tiwari