[Resolved] Vodafone — vodafone no.[protected] | |
Sir, "Vodafone Flash" service was automatically activated on my Vodafone mobile without any alert from Vodafone, I had received more than 145 flash messages within 7 days. Vodafone charged me Rs.435/- for useless services to me. In connection with the above, I have received bill dt.25.01.2009 for Rs.787.28. It is observed from the bill that 145 SMS sent on special number 52425 is not correct as have not requested any special number SMS. The same request was generated automatically by service provider. In this connection I have raised the complaint No.[protected] with vodafone centre at mulund on 31.01.2009 after receiving the bill. Till date I have not received refund for the same. R. B. Khade, Mumbai Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
I too have faced same problem..Everyday 2-3 flash messages appear and they have charged me Rs 100..Vodafone customer care doesnt know the solution to this...All post-paid connection providers are cheaters in one way or the other...
Reply
The worst customer care response among any other connections...
Hi,
I too have faced the same issue.They have unnecessarily charged me 15 Rupees for 5 messages while I never sent any such messages to 52425.
-Gurudutt Shenoy
Vodafone Number : [protected]
I too have faced the same issue.They have unnecessarily charged me 15 Rupees for 5 messages while I never sent any such messages to 52425.
-Gurudutt Shenoy
Vodafone Number : [protected]
I have been charged since last one year for sending messages on a special no.
But actually I have seen there is no as such messages in my outbox but still vodafone is charging me on a monthly basis.
I'm using Vodafone services since last 3 years & today I realize that I'm getting charged by them for a sending unidentified messages.
For last year they have charged me almost around 577/- Rs which is almost 3% of my Consumption.
Very bad Service by Vodafone.
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But actually I have seen there is no as such messages in my outbox but still vodafone is charging me on a monthly basis.
I'm using Vodafone services since last 3 years & today I realize that I'm getting charged by them for a sending unidentified messages.
For last year they have charged me almost around 577/- Rs which is almost 3% of my Consumption.
Very bad Service by Vodafone.
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