[Resolved] Vodafone — Fraud and ill treatment by vodafone Employee. | |
Hi Iam rakesh kumar,I am very frustrated with the Kind of reply from Mr. Kailash Yadav,Branch incharge,Soham complex,gurudwara road,Jamnagar,Gujarat.Actually i was employee with tata-aig and i have to take vodafone cug plan for reimbursement account.so i have contacted aperson who is handling tata cug plan at surat.But he tell me that u are getting one card free with cug A450 plan,so i taken that card,but after three month i did not get my plan converted to cugA450 plan and my billing for second card([protected]) started.I refuse to pay because my real purpose to covert my plan not solved.They started sending me court notice.They already send me Prelitigation No:691.I talk to the person Kailash Yadav ,Branch Incharge but the response from his side was very bad.How can company like vodafone employee person like Kailash Yadav as a branch in-charge,who doesnt know how to behave with customer.My A/C NO is 1.22576893 and the number for which I am complaining is [protected].Please help me in this matter. Rakesh kumar Jamnagar [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Vodafone — cheating & ill treatment
Respected Sir,I, Mr. Suresh D Palav ([protected]) a consumer of Vodafone services would like to complain against the company for cheating me and harassing me by not providing the said services and ignoring my repetitive requests to them. I am forced to take this kind of step as I am thoroughly disappointed by the reluctant behavior of company to help their customers.
I bought Vodafone package in June 08, which included Vodafone mobile connect stick (Data card stick) as well as 12 GB data usage for a year i.e. equally to be divided in months(1 GB per month ). I was also charged taxes for the same in the presiding month which was never disclosed during sale but thereafter understandingly paid by me on time. Thus whole amount was paid to the company well in advance with a trust to avail uninterrupted services.
I was assured proper network service throughout the year with a handsome speed but was never fulfilled. Within no time after I bought the package, I started to face network problem from subscriber. I was asked to wait for few days until the problem was resolved. I opted to cooperate but it was taken granted by the company. After a long coordination and repetitive narration the problem was then solved but was too late and resulted into loss of my data usage for that month and monetary loss of phone bills as well as mental harassment.
In the meanwhile there were minor problems but were ignored by me understandingly. Again in April 09 I started to face the same problem and were grievous than before. Whenever I use to surf on net I use to get very low speed and sometimes nil resulting into time out for displaying the page. This was so bad that all my work was delayed and I had to face embarrassment. The assurances given by the customer care was never fulfilled and many a times the call was purposefully disconnected or put on hold for a long period until I loose my control and voluntarily disconnect the call.
I actually wasted my two months for coordinating and requesting but was awarded with monetary loss, data usage loss, mental harassment and heavy loss in my private life and official works. I thereby request the concerned authority to have a look into this matter and award me damages for the losses incurred due to company’s negligence and improper assured services.
Thanking You!